Shipping Policy

Thank you for shopping with LAO’D ROOTS. Most items are made or fulfilled after your order is placed, so processing and delivery times may vary by product and fulfillment partner.

Processing Time

Orders are typically processed before shipment once payment is confirmed. Made-to-order items may take additional time before tracking is available.

Shipping Time

Delivery times depend on the product, destination, carrier, and fulfillment provider. Tracking information will be sent when available.

Multiple Items

If your order includes items from different fulfillment partners, items may arrive in separate packages.

Incorrect Address

Please make sure your shipping address is correct before placing your order. LAO’D ROOTS is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Questions

For shipping questions, contact us at contact@laodroots.com.